Select Curreny :
 

Privacy Notice

At La Sportiva N.A. Inc. (“LNA”), we recognize the importance of our customers’ personally identifiable information or data (collectively referred to herein as “personal information”) and privacy. LNA uses your personal information mainly to improve our products, services, and advertising. This LNA Privacy Policy (the “Privacy Policy”) describes how LNA and its parent, subsidiary, and affiliate companies (collectively “LNA”, “we”, or “us”) collect, use, share, and store information through the mail, retail stores and wholesale accounts, lasportiva-hikingboots.com and other websites that link to this Privacy Policy (collectively the “Services”). By visiting any LNA Website (the “Websites”) or App, and/or by using the Services, including but not limited to, creating a LNA account, purchasing and/or registering a product, downloading materials, registering for newsletters or updates, participating in an online survey, accessing customer care or warranty services, or by otherwise providing any personal information or data to LNA, you agree to the policies described in this Privacy Policy and to La Sportiva’s Terms & Conditions of Use , which are incorporated into this Privacy Policy by this reference. If you are a California resident, the California Consumer Privacy Act (“CCPA”) provides you with additional rights as described in the section below entitled “Additional Privacy Rights for California Residents”.
Each time you visit any LNA Website or App, or use our products or Services, you consent to the use of your information as described in this Privacy Policy, so please review this Privacy Policy and contact us at  if you have any questions. This online Privacy Policy applies only to information collected online and not to information collected offline. LNA is not responsible for the privacy practices of any third parties.
PERSONAL INFORMATION
Throughout this Privacy Policy, “personal information” means information that can be used to directly or indirectly identify you, your household, or device. The term “personal information” does not include (a) publicly available information, including from government records; (b) anonymous, deidentified, or aggregated consumer information; and (c) any other information excluded from the any applicable state or federal law, including but not limited to the CCPA.
INFORMATION WE COLLECT
We typically collect personal information when you purchase our products or Services, use or register with our Websites and/or App, enter into a sales promotion or a campaign, or otherwise interact with us online. When you access the Websites or App, use our Services, or otherwise provide any personal information to us, we may collect, use, and store that personal information, including but not limited to your name, mailing, shipping and billing address, phone number, email address, contact preferences, and credit card information, as well as your interactions, browsing and search history. We may also collect information that you provide to us about other people, for example, by purchasing gifts or products for family or friends, we may collect their name, mailing address, email address, and phone number. We may also collect your Internet Protocol ("IP") address (which is the number automatically assigned to your computer whenever you access the Internet), browser type and language, Internet service provider (“ISP”), referring and exit pages, operating system, date and time stamp, and other data. The IP address does not identify your name, email address, or other personal information, other than the IP of your device.
We also collect non-personal information, i.e., information that is not associated with a specific individual, from you when you visit the Websites, App, and/or use our Services.
USE OF PERSONAL INFORMATION WE COLLECT
The personal information we collect allows us and our marketing provider(s) to keep you posted on LNA’s latest product announcements, updates, upcoming events, and LNA news, and helps us to improve our products, Services, content, and advertising. We use the personal information that you provide us to process your order, verify, bill, and collect payment for products that you order. We may use your contact information from any order to send LNA products, catalogs, emails, and other information about LNA, its affiliates, and/or its partners. If you register for LNA’s newsletter or mailing list and provide your email address to us, we will send you emails or other communications that may inform you of new products, special sales, promotional offers from LNA, our affiliates, partners, LNA news, and any other events or issues that we think you may enjoy or find interesting. We may use your IP address to help diagnose problems with our server, to administer our Websites, understand and analyze trends, learn about user behavior on the site, and to gather demographic information about our user base as a whole. Any of the information we collect from you may be used in a variety of ways, including but not limited to the following: to personalize your Website experience, to improve customer service, to process transactions, to administer a contest, promotion, survey or other site feature, and to send periodic emails.
We may also use personal information for internal purposes such as auditing, data analysis, processing payments and orders, and research to improve our products, Services, and customer communications. If you enter into a sweepstake, contest, or similar promotion, or access linked social media accounts, we may collect and use the information you provide to administer those programs. In addition, information that you give us may be combined with other personal information (e.g., order history, demographic data, etc.) from third-party sources to improve our products, Services, and programs. For example, we may receive updated delivery and address information from third-party sources, which we use to correct our records and insure delivery of LNA products and materials to you.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company, other than for the purpose of delivering the purchased product or Service requested and as otherwise noted in this Privacy Policy or the Terms of Use.
You may opt-out of receiving future mailings by following the steps described in the section below entitled "Removing, Correcting or Changing Your Information".
COOKIE POLICY
We may also collect personal and non-personal information through the use of “cookies” and other technologies such as pixel tags and web beacons. A cookie is a file that is added to your computer so that the Websites can function smoothly, for example, to retain the contents in your shopping cart. Cookies help us to better understand our customer’s use of the Websites and preferences, tell us which parts of our Websites our customers have visited and the frequency and length of such visits, help us improve the appearance and functionality of the Websites, and measure and facilitate our understanding of the effectiveness of advertisements and web searches. When non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy. Cookies may remain on your computer after you log off the Websites. If you wish to disable cookies, or be notified before they are placed, you may do this by modifying your Web browser settings, however, if you do so, you may not be able to access or use certain features of the Websites.
This information may include your Internet Protocol ("IP") address (which is the number automatically assigned to your computer whenever you access the Internet), browser type and language, Internet service provider (“ISP”), referring and exit pages, operating system, date and time stamp, and other data. The IP address does not identify your name, email address, or other personal information. We may also collect information, such as your occupation, language, zip code, area code, unique device identifier, location, and the time zone where our products are used so that we can better understand customer behavior and improve our products and advertising. We also may collect information about how you use our Websites and Services from our other products. For example, some e-mail communications you may receive from LNA Websites, Apps, and/or Services may include a clickable URL, which will automatically direct you to the Websites and collect non-personal information in the process.
SHARING PERSONAL INFORMATION WITH THIRD PARTIES
We may disclose your personal information to trusted third parties for business purposes and as otherwise described in this Privacy Policy. When we disclose personal information for a business purpose with Service Providers as described below, we usually enter into agreements with those third parties that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. We share your personal information with the following categories of third parties:
Service Providers: LNA shares personal information with companies and individuals who provide certain services for LNA, such as information and payment processing, extending credit, fulfilling customer orders, delivering products, managing, analyzing, and enhancing customer data, marketing consultation, research, assistance, and/or sponsorship, providing customer service, website maintenance and operation, assessing your interest in our products and Services, and conducting customer research or satisfaction surveys, etc. These companies have access to personal information, including financial information, needed to perform their services or functions, are obligated to protect your information, and may be located wherever LNA elects.
Partners: LNA may share your email and contact information with third parties who co-sponsor events with LNA, and/or who collaborate with LNA in various activities, including marketing, promotional, and other activities. Occasionally, LNA may send information from our affiliates or partners to our customers that we think they may find interesting, in addition to communications directly from LNA. Lawful Requests: LNA may release your personal information: if it receives a lawful request through legal or administrative process, litigation, and/or from public or governmental authorities in or outside of your country of residence; to enforce or apply our Terms and other agreements; or to protect the rights, property, or safety of LNA, our customers, our employees, and/or others. LNA may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
Business Transfers: In the future, LNA may sell or buy companies, subsidiaries, business units, etc., and transfer or receive customer personal information as a result. Such personal information remains subject to the provisions made in any pre-existing privacy policy, unless modified or the customer consents otherwise. In the unlikely event that LNA or substantially all of its assets are acquired, customer personal and non-personal information will be one of the transferred assets and will be subject to the terms of this Privacy Policy as it may be amended in the future.
Your Consent: LNA may disclose and use your personal information any time that you consent to such disclosure or use.
Third Party Analytics and Vendors: Our website also uses third-party analytics and vendors such as Google, including Google Analytics and Google Ads, Facebook, Instagram, Twitter, Vimeo, BOLT, Mailchimp Analytics, and similar services.
Additional information about how data is collected and processed by third-party analytics vendors is found at:
Google Analytics: WWW.GOOGLE.COM/POLICIES/PRIVACY/PARTNERS/
Facebook Analytics: HTTPS://ANALYTICS.FACEBOOK.COM/,and HTTPS://WWW.FACEBOOK.COM/POLICY.PHP
Twitter: HTTPS://TWITTER.COM/EN/PRIVACY
YouTube: HTTPS://GOOGLE.COM/INTL/EN/POLICIES/PRIVACY
Vimeo: HTTPS://VIMEO.COM/PRIVACY
BOLT: HTTPS://WWW.BOLT.COM/PRIVACY
Mailchimp: HTTPS://MAILCHIMP.COM/LEGAL/PRIVACY
Avant Metrics: HTTPS://WWW.AVANT.COM/PRIVACY_POLICY
LNA and our third-party vendors or partners may use analytics data for a variety of purposes such as to improve the design and content of our Websites, to help us learn things like what pages are most attractive to all of our visitors and what promotions visitors like to see, and to gauge the success of our advertising campaigns.
Interest-Based Advertising: We may work with third-party advertising companies that collect and use information about your online activities across sites over time, in order to deliver more relevant advertising when you are using the Websites, App, and/or Services. This practice is known as interest-based advertising. You may visit www.aboutads.info to learn more and to opt out of this type of advertising by companies participating in the Digital Advertising Alliance self-regulatory program. We do not operate or control these sites and are not responsible for the opt out choices available there. Note that electing to opt out will not stop advertising from appearing in your browser or applications, although it may make the ads you see less relevant to your interests. If you delete, block or otherwise restrict cookies or use a different computer or Internet browser, you may need to renew your opt-out choice. Our Websites currently do not have a mechanism to recognize “Do Not Track” signals.
REMOVING, CORRECTING OR CHANGING YOUR INFORMATION
As a registered user, our Websites provide you with the choice to receive or decline most LNA communications. Except as otherwise provided herein, to elect not receive future electronic communications from LNA and not have your information shared with other companies, or to correct or change certain information that you have previously provided:
1. You may log on to www.lasportiva-hikingboots.com as a registered user, access your account, and change or update your information and manage newsletter preferences.
3. You may select the icon marked “Unsubscribe” at the bottom of any LNA email, however, please recall that because LNA maintains several individual contact databases, you may have to unsubscribe from each database individually.
Please note that, as stated above, from time to time, LNA may use your personal information to send important notices, such as communications about a specific sales or service transaction, our products, their proper use, purchases and changes to our terms, conditions, and policies. Because this information is important to you, your use of LNA products, and your relationship with LNA, you may not opt out of receiving these communications. Further, LNA will not delete personal information that is required by law or other ongoing legal obligations. If you would like to correct or request changes to the personal information that you have previously provided to us, please contact us .
 . PROTECTION OF PERSONAL INFORMATION
LNA is committed to protecting the personal information we collect. While we cannot guarantee its security, we have implemented security procedures that we deem to be reasonable and appropriate to help protect the personal information that you provide to us. Currently, we offer the use of a secure server, and sensitive personal and credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database, which is accessible only by those authorized with special access rights to such systems and who are required to keep the information confidential. After a transaction, your private information (e.g., credit cards, social security numbers, and financial information) will not be stored on our servers, however, it may be stored on third-party servers. However, please understand that when you communicate with customer service via email or chat on our websites, these communications may not be encrypted, and we request ask that you do not share sensitive or personal information through email or chats. We may retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. In addition, it is important that you also take precautions to protect against unauthorized access to your LNA, account credentials, and computers or other devices. If you feel that the security of your LNA account or personal information has been compromised, please immediately contact us at: . Please be aware that, despite our efforts, no security system is impenetrable. In the event of a security breach, we will promptly notify you and the proper authorities if required by law.
INFORMATION THAT YOU POST
When you use some LNA Services or Apps or post on LNA Websites, chat room, or social networking service, the personal information that you share is visible to other users and can be read, collected, and used by them. You are solely responsible for the personal information you choose to submit and publicize. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features as this information is considered public information under this Privacy Policy.
CHILDREN
LNA does not knowingly collect information from or engage in any sales or transactions with persons under the legal age in their respective country. If you are under 18, you may use our Websites only with the consent and involvement of a parent or guardian. Our Websites and Services are not intended for the use of children under the age of 16 and we do not knowingly engage in any sales or transactions or collect personal information from children under 16. Our databases, however, may nevertheless contain personal data of children due to the fact that it is not always possible to determine precisely the age of the user. We reserve the right to block the service from any person who is or whom we reasonably suspect of being a minor. If you are a California resident, the CCPA provides you with additional rights as described in the section below entitled “Additional Privacy Rights for California Residents”.
THIRD PARTY WEBSITE LINKS
Links to or from third party websites or social media provided on the LNA Websites, App, and/or Services are provided as a convenience and you use them at your own risk. Such third-party websites and social media do not operate under this Privacy Policy. Information, which may personal or financial information, location data, contact details, etc., may be collected by those third parties and such collection and use is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties prior to using their websites or social media.
ADDITIONAL PRIVACY RIGHTS FOR CALIFORNIA RESIDENTS
The CCPA provides consumers who are California residents with additional privacy rights. If you are a California resident, please refer to our CALIFORNIA CONSUMER PRIVACY ACT NOTICE (“CCPA Notice”) for additional disclosures and information relating to those rights.
CHANGES TO OUR PRIVACY POLICY
LNA reserves the right to amend this Privacy Policy and/or the CCPA Notice at our discretion and at any time. When we make material changes to this Privacy Policy and/or the CCPA Notice, we will post the updated notice on the Website and update the notice's effective date. Please check our Websites regularly to see if this Privacy Policy has changed. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes. If you do not agree to the revised Privacy Policy and/or CCPA Notice, please refrain from using our products and services and contact us at  to close any account you may have created.
INTERNATIONAL USERS AND TRANSFERS
This Privacy Policy applies to transactions within the United States. Our products and Services may be provided using resources and servers located in various countries around the world, therefore your personal information may be transferred outside the country where you use our Services. In such cases we may take steps to ensure that adequate protection for your personal information is provided as required by applicable laws.
Back